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Help Center


Payments, Shipping & return policy

What are the payment methods available?

Do you have instalment plan or Cash on delivery?

Which courier company that your company use for shipment?

How long does SHOPNSAVE process the order & how long does it take for item to deliver to my house?

What is your shipping rate?

What is your return policy?


Do you cover the installation at my place?

What is your installation rate?

Any hidden cost incur?

'm not sure and doubt about the installation?


How long your warranty coverage?

Where & how to claim my warranty?

Whats warranty is covered?

3M Water Filters

Why choose 3M?

How to choose the 3m water filters to cater my needs?

SHOPNSAVE is it 3M authorised dealer?

3M HCD2 filtered water is it alkaline water?

How often to change the filter 3M AP2-C405-SG?

What is 3M customer service support number?

Do you have showroom i can visit and learn more about this HCD2?

Where can i register the e-warranty?

What different between cuckcoo , coway vs 3m hcd2 water dispenser?

Why choose 3m Ap902 whole house filtration system?

How long the life span of this AP 902 filter can last?

What is filter replacement cost for AP902?

Why to choose 3m Dws2500T-CN?

What are the key features & benefits for 3m DWS2500T-CN

Why my Dws2500T-CN faucet LED light from BLUE become RED color?

What are the key features for Ap Easy Complete?

Why choose Dws1000 deluxe drinking water system?

Why choose AP Easy Complete drinking water system?

Why choose 3M CTM02 water filter system?

What are the key benefits for CTM02?

Do you have food preparation water filter?

When to change the UV Light in the HCD2 Water Dispenser?

When need to clean the HCD2 water dispenser's water tank?

Doulton Water Filters

First time setup, gentle reminder!

How effective is my doulton filter element against the hardness?

How do i know when my ceramic filter element needs cleaning?

Warranty T & C

How do i clean a ceramic filter candle?

Why is my ceramic filter element discoloured?

I do not have flow meter to gauge the amount of water that my filter has treated? How can i estimate how much water has pass through the filter?

Why you have so many different models? How to choose which model to cater my need?

My ceramic filter seems to block up too regularly; is it working correctly?

For optimum performance, when should a ceramic candle can be replaced?

Do i need to sterilise the candle after cleaning?

How do i keep my filter housing clean?

Whats happens if i leave the filter un-used of a period of time?

How effective is my Doulton filter element against chloramine?

What's the difference between temporary & permanent hardness in water?

Will hardness affect the performance of an Ultracarb/BTU filter element?

How effective is my Doulton against all types of bacteria?

Why does the pH of my drinking water increase (*alkaline water) when i use my ceramic filter?

Do all ceramic filter candles available in the market achieve the same contaminate removal rate?

Is my ceramic filter element ecologically friendly?